Plumbing advice
Start with the symptoms. Find the right next step.
Practical information for describing a plumbing problem and discussing assessment, work and charges with Bobby.
My geyser is leaking or has burst: what now?
A practical first-contact checklist for a leaking or burst geyser: recognise active damage, stay clear of electrical risks and give Bobby useful information.
Read more ↗Geyser not heating: information to gather before calling
No hot water? Describe the affected outlets, timing, visible leaks and recent changes to Bobby before a geyser assessment. Avoid guessing at replacement.
Read more ↗Why has my water bill gone up? A plumbing enquiry checklist
Before enquiring about a hidden leak, check readings and usage changes, note damp patches and gather information for Bobby’s underground leak service.
Read more ↗Blocked drain in Cape Town: who should I contact?
Describe a blocked drain’s location and symptoms, check the appropriate service channel and discuss property drainage with Bobby without assuming responsibility.
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