Bothasig & Cape Town · Established 199824-hour emergency call-outs · 082 873 1791
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Plumbing advice

Why has my water bill gone up? A plumbing enquiry checklist

An unexpected bill can prompt a leak enquiry, but a higher total alone does not prove a damaged pipe. Start with the readings and the property’s recent water use.

Compare the bill’s readings and dates

Check whether the bill uses actual or estimated readings and whether the billing period changed. Compare usage rather than only the total payable. Keep the relevant dates and readings ready if you discuss a possible leak. Account or tariff questions belong with the billing provider.

Think about recent usage changes

Visitors, renovation work, irrigation and a change in ordinary use may affect consumption. Note those changes rather than ruling them out. This checklist does not calculate a expected bill or establish the accuracy of a municipal account.

Look for visible clues from a safe position

Persistent wet ground, unexplained dampness or a fitting that keeps running can help describe an enquiry. Record where and when you noticed the symptom. Do not excavate or dismantle pipework to find a hidden fault yourself.

Ask about investigation and repair scope

Bobby’s published service includes underground leak detection and water-leak repairs. Explain the evidence and ask whether an assessment is appropriate, what it covers and how repair and making good would be quoted. For active damage, call promptly.

Prepared for this website review from Bobby’s published service information. Confirm job-specific advice, current charges and arrangements directly.

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