FREQUENTLY ASKED QUESTIONS
A little clarity.
Before you get in touch.
Practical answers about the business and how to discuss your plumbing job.
Start here.
For a question about your own property or a quotation, speak directly to Bobby.
WhatsApp BobbyCan I call after hours for an emergency?
Yes. Bobby’s existing website advertises 24-hour emergency call-outs for situations where leaking water could cause further damage to your property. Call for urgent help rather than relying on a WhatsApp reply.
What services does Bobby offer?
General maintenance; repairs, replacements and installations; appliance connections; geyser work; blocked drains, toilets and pipes; leaks and drainage; bathroom and kitchen renovation plumbing; and water installation certificates.
Will I deal directly with Bobby?
Yes. Bobby’s published profile says he is hands-on with every job and does not subcontract or outsource the plumbing work.
Does Bobby work outside Bothasig?
Yes. The published service areas include nearby suburbs and many areas across Cape Town. See the service area page and confirm your suburb when enquiring.
What should I send in my enquiry?
Include your suburb, a short description of the job and a clear photo if useful. For a renovation or installation, include the fittings or plans you have in mind.
Are there after-hours charges?
Yes. Separate after-hours rates are listed on the rates page. Confirm the applicable charges directly with Bobby before work starts.
Is a pensioner’s discount available?
Bobby’s existing website advertises a pensioner’s discount. Ask Bobby about the current terms for your job.
Can Bobby help with a geyser insurance claim?
The existing website mentions work with certain insurers, including Santam, and providing information for claims. Confirm the arrangements with Bobby and your insurer.
Can Bobby provide a water installation certificate?
Water installation Certificates of Compliance are listed among Bobby’s services. Contact him about an inspection; for a transfer, confirm requirements with your conveyancer.