Plumbing services
Burst or leaking geyser in Cape Town
A geyser leak can show up at the cylinder, around pipework or through a ceiling. Call Bobby if water is spreading, and describe what you can see from a safe position.
A leak does not identify the failed part
Water near a geyser can come from different components or surrounding pipework. A description or photograph can help Bobby prepare, but it cannot establish whether a cylinder has burst or whether a repair is appropriate. Assessment comes before a replacement decision.
Information that helps the first conversation
Share the suburb, where the geyser is located, when the leak started and where water is emerging. If a label is already safely visible, note the make and capacity. Explain whether there is hot water, whether the leak is continuous and whether nearby ceilings or electrical equipment are affected.
Discussing repair or replacement
Bobby’s published services include geyser repairs and replacements. The condition of the cylinder, the failed component and the installation influence the next step. Ask what is included in the proposed work, which parts are needed and whether additional plumbing changes have been identified.
If an insurer is involved
Tell Bobby about the policy and any instructions already received from the insurer. His original site mentions certain insurer arrangements, including Santam. Confirm the current arrangement directly; the insurer decides whether a claim is covered and approved.
Questions about this enquiry
Does every geyser leak mean replacement?
No. The source of the leak and the condition of the installation need assessment before choosing a repair or replacement.
Can Bobby guarantee an insurance claim?
No. Discuss documentation and arrangements with Bobby and your insurer; claim approval remains with the insurer.