DR HILTON KAPLANSPECIALIST PHYSICIAN & ENDOCRINOLOGISTCall the practice021 674 2086

Practical consultation guide · Claremont, Cape Town

Consultation fees & medical-aid questions

Confirm the current consultation charge and payment arrangements with reception. The website does not publish a verified fee or guarantee cover by a particular scheme.

Separate the practice fee from scheme cover

Ask the practice about the consultation fee, payment on the day and how claims are handled. Ask your medical-aid scheme about the benefits applicable to your option. Listing a scheme on a website does not establish that a consultation is covered or paid in full.

Questions to ask reception

Confirm whether any authorisation, referral information or scheme details are needed. Ask how fees for further investigations are handled and whether they are separate from the consultation. Request the arrangements that apply to your visit rather than assuming a previous booking has the same terms.

Questions to ask your scheme

Explain the proposed specialist consultation and ask about requirements for your specific option. Clarify any authorisation steps, reimbursement arrangements or contribution you may need to pay. The practice and scheme provide those answers; this guide does not decide benefit eligibility.

Keep the appointment details together

Have your scheme and option information ready if applicable. Record the fee and payment explanation given when booking, and clarify anything uncertain before attending. Use the contact page for the consulting-room numbers.

Questions about this topic

Does this website confirm acceptance by my medical aid?

No. Confirm the current practice arrangements with reception and your benefits with the scheme.

Is there a verified consultation price online here?

No fixed consultation amount is claimed in this review. Ask reception for the current fee.

This is general information to support a clinical conversation, not a diagnosis or an individual treatment plan.